Contact Us

Customer Support
Camden & Ivy provides customer support through the contact options listed below.

Each request is reviewed so we can provide accurate and relevant assistance based on the details you share.

How We Can Help
Our support assistance includes:

• Confirming order details and purchase information
• Providing shipping updates and tracking information
• Sharing estimated delivery timeframes
• Answering product questions, specifications, and usage guidance
• Assisting with returns, exchanges, and refunds
• Explaining store policies, payment options, and order procedures
• Responding to general questions, requests, feedback, or suggestions

Information to Include
When contacting Camden & Ivy, please include all relevant details so your request can be reviewed properly.

For order-related inquiries, include:

• Order number
• Email address used at checkout

For product questions, include:

• Product name
• Product reference or link, where applicable

For issues, include:

• Clear description of the issue
• Supporting evidence or images where applicable

Customer Service Hours:
Monday – Friday, 09:00 AM - 05:00 PM (ET)

Email: info@camdenandivy.com
Phone Number: +447450415295

Camden & Ivy is owned and operated by AR BRAND GROUP LTD, a company registered in the United Kingdom.

Registration Number: 17338356
DUNS Number: 234993938

Address: 17 Lilianna Rd, Colchester CO4 6DL, United Kingdom